Privacy Policy for Holidays A to Z
At Holidays A to Z, accessible at [https://holidaysatoz.com](https://holidaysatoz.com), protecting your privacy and personal information is of paramount importance. This Privacy Policy outlines how we collect, use, and protect the information you provide to us.
1. Information We Collect
We may collect personal information from you when you visit our website, register for an account, book holidays, subscribe to newsletters, or interact with us in other ways. The types of personal data we may collect include:
– Name
– Email address
– Postal address
– Phone number
– Payment information (credit/debit card details)
– Browsing and usage data (IP address, device information, etc.)
2. How We Use Your Information
We use the information we collect from you to:
– Process and manage your bookings and reservations
– Provide customer support and respond to inquiries
– Send promotional offers, newsletters, and updates, if you have opted in
– Improve our website and services based on user preferences
– Comply with legal obligations
3. Legal Basis for Processing Personal Data
In accordance with the UK GDPR, we process personal data under the following lawful bases:
– **Consent**: When you opt-in to receive marketing communications or provide information voluntarily.
– **Contractual Necessity**: When processing your information is required to fulfill a booking or other service you have requested.
– **Legal Obligation**: When required to comply with applicable laws.
– **Legitimate Interests**: To improve our services, safeguard our platform, and enhance user experience.
4. Sharing Your Information
We will never sell or rent your personal information to third parties. However, we may share your information with trusted partners, such as:
– Payment processing providers
– Travel partners and suppliers (e.g., airlines, hotels)
– IT and web service providers
These third parties are required to keep your information confidential and to use it only for the purpose of providing the services requested.
5. Data Security
We take appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. This includes encryption, access controls, and other data protection protocols.
6. Retention of Personal Data
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Data Protection Rights
Under the UK GDPR, you have the following rights regarding your personal data:
– **Access**: You have the right to request a copy of the personal data we hold about you.
– **Rectification**: You can request correction of any inaccurate or incomplete information.
– **Erasure**: You have the right to request that we delete your personal data, subject to legal exceptions.
– **Restriction of Processing**: You can request we limit the processing of your personal data.
– **Data Portability**: You can request the transfer of your personal data to another service provider.
– **Objection**: You have the right to object to the processing of your personal data under certain circumstances.
To exercise any of these rights, please contact us at [Insert Contact Information].
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, track website traffic, and personalise content. You can control or delete cookies through your browser settings.
For more detailed information, please see our [Cookie Policy].
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of other sites and encourage you to review the privacy policies of these external sites.
10. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you via email or website notice where appropriate.
11. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Holidays A to Z
Email: hello@holidaysatoz.co.uk